Refund policy

Refund & Return Policy

At Paws and Plenty, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns We accept returns within 30 days of the delivery date. Items must be unused, in their original packaging, and in the same condition you received them.

To initiate a return, please contact us at crownofglory44@gmail.com with your order number and reason for return.

Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

Non-Returnable Items

  • Items marked as final sale
  • Opened grooming or hygiene products (for health and safety reasons)
  • Gift cards

Damaged or Defective Items If you received a damaged or defective item, please contact us within 48 hours of delivery with photos and we will arrange a replacement or full refund at no cost to you.

Late or Missing Refunds If you haven't received your refund after 10 business days, please check with your bank first, then contact us at crownofglory44@gmail.com.

Also, I noticed there's a Shopify template available for the Return & Refund policy — you could also click "Use template" to insert Shopify's default version and then customize it. Your call! Once you're done with this one, let me know and we'll move to Shipping Policy.


Here's the Return & Refund Policy text — just click into the field and paste this in: --- **Refund & Return Policy** At Paws and Plenty, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Returns We accept returns within 30 days of the delivery date. Items must be unused, in their original packaging, and in the same condition you received them. To initiate a return, please contact us at crownofglory44@gmail.com with your order number and reason for return.
 Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.
 Non-Returnable Items - Items marked as final sale - Opened grooming or hygiene products (for health and safety reasons) - Gift cards
Damaged or Defective Items If you received a damaged or defective item, please contact us within 48 hours of delivery with photos and we will arrange a replacement or full refund at no cost to you.
Late or Missing Refunds If you haven't received your refund after 10 business days, please check with your bank first, then contact us at crownofglory44@gmail.com